Shipping policy

At WARDROBEA, we are committed to providing our customers with a smooth, reliable, and convenient shopping experience. This Shipping Policy explains how we process and deliver orders for our women’s clothing collection, including shorts, dresses, pajamas, graphic clothing, and other apparel.

1. Order Processing

  • Orders are typically processed within 1–3 business days after payment has been successfully received.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.
  • During holidays, sales, or promotional periods, processing times may take slightly longer.

2. Shipping Times

Shipping times may vary depending on your location, shipping method, and carrier.

  • United States: Estimated delivery within 3–7 business days after processing.
  • International Orders: Estimated delivery within 7–15 business days after processing.

Please note that these are estimated delivery times and are not guaranteed. Delays may occur due to weather, carrier disruptions, customs processing, or other circumstances outside our control.

3. Shipping Costs

Shipping charges are calculated and displayed at checkout based on your delivery address, order size, and available shipping method.

From time to time, WARDROBEA may offer promotional or free-shipping offers. Any applicable offer will be clearly displayed on our website or at checkout.

4. Order Tracking

Once your order has been shipped, tracking information will be provided by email when available. Please allow 24–48 hours for tracking information to become active in the carrier's system.

5. Incorrect or Incomplete Shipping Address

Customers are responsible for providing an accurate and complete shipping address at checkout.

If you notice an incorrect address after placing your order, please contact us as soon as possible. We will make reasonable efforts to update the shipping information before the order is shipped.

Once an order has been shipped, we may not be able to change the delivery address.

6. Lost, Stolen, or Delayed Packages

WARDROBEA is not responsible for packages that are lost, stolen, or delayed after they have been confirmed as delivered by the shipping carrier.

If your package appears to be delayed or missing, please first contact the shipping carrier using your tracking information. You may also contact us, and we will do our best to assist you.

7. International Shipping

International customers may be responsible for customs duties, import taxes, brokerage fees, or other charges imposed by their country.

These charges are not included in the product or shipping price unless explicitly stated at checkout. Customers are responsible for any applicable customs or import fees.

Customs-related delays are outside the control of WARDROBEA.

8. Damaged Packages

If your order arrives damaged, please contact us as soon as possible after delivery. We may request photographs of the package and the damaged item to help us investigate the issue with the shipping carrier.

9. Contact Us

If you have questions regarding your order or our Shipping Policy, please contact WARDROBEA through the contact information provided on our website.

WARDROBEA
2674 Ravens Flight Dr
Wasilla, AK 99654
United States